1 hour ticket response
We are committed to giving a swift and adequate reply to each support ticket submitted by a customer. Our skillful help desk team representatives will review your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average ticket response time has proven to be 20 minutes.
A Premium Help Desk Support Service
Each member of our client care team has lots of years of experience in the web hosting sphere and the vast majority of them have been with us for at least five years. They are all ready to respond to all your requests in the most proficient way possible.
An Easy–to–Browse Help Center
To help you get a quick tip on how to use a particular service, we have integrated a really intuitive Help Center section in the Web Site Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, explore the F.A.Q. repository or watch our how–to video tutorials.